DMM Airport Arrival and Immigration Procedures

If you’re arriving here for the first time or returning on a multi-entry visa, knowing the arrival procedures and immigration steps will help you enjoy a seamless entry into the Kingdom.


1. Immigration & Passport Control

Upon arriving at DMM Airport, all international passengers are required to go through Immigration/Passport Control. Here’s what to expect:

  • Passenger Lanes: There are different lines depending on your travel status:
    • First-time Arrivals: For those entering Saudi Arabia for the first time.
    • Return Visitors: For passengers holding multi-entry visas.
    • Fast Lane Services: If you wish to expedite the immigration process, there are “fast lanes” available through Tashrefat or its affiliates. These lanes can be purchased online or through approved resellers, allowing for quicker processing.
  • Visa on Arrival: Saudi Arabia offers visa-on-arrival services to citizens of specific countries. Visitors from these countries can obtain their visa at the immigration counter. However, it’s always recommended to check visa requirements before traveling to avoid delays.

2. Required Documentation

To ensure a smooth immigration process, make sure you have the following:

  • Valid Passport: Ensure your passport has at least six months validity.
  • Visa: Unless you’re from a GCC country or hold a valid Saudi Iqama (residency permit), you will need a visa to enter Saudi Arabia.
    • Tourist Visa: Can be obtained through the Enjaz platform or the Ministry of Foreign Affairs.
    • Business, Work, or Religious Visa: Be sure to obtain the correct visa for your purpose of visit.

For domestic flights within Saudi Arabia, don’t forget to bring your National Identity Card.


3. Baggage Claim

After clearing immigration, you will proceed to the Baggage Claim area:

  • Location: The baggage claim area is one level below the arrival gates. Follow the signs to reach it.
  • Overhead Displays: Look at the overhead monitors to find which baggage belt your flight’s luggage will arrive on.
  • Baggage Carts: Available for free at the Baggage Claim area for ease of transport.
  • Verify Your Luggage: Make sure to double-check the luggage tags to ensure you are taking the correct bags.

In case of any baggage issues, contact your airline directly for assistance as airlines are responsible for handling baggage claims.


4. Customs and Prohibited Items

Before exiting the airport, all passengers must clear customs. Saudi Arabia has strict regulations regarding items that can be brought into the country:

  • Restricted Items: Alcohol, pork products, certain medications, and banned books or media are prohibited. Be sure to check customs rules before packing.
  • Green and Red Channels:
    • The green channel is for passengers with nothing to declare.
    • The red channel is for those declaring items or carrying goods that may be taxed.


5. Facilities and Services at Arrival

DMM Airport offers a range of services to make your arrival as comfortable as possible:

  • Currency Exchange & ATMs: Currency exchange counters and ATMs are available in the arrivals hall.
  • Wi-Fi: Free Wi-Fi is available throughout the airport.
  • Transportation: After clearing customs, you’ll find car rental agencies, taxis, and ride-hailing services like Uber and Careem at the arrivals area.
  • Airport Lounges: Premium passengers can access arrival lounges that offer showers, refreshments, and relaxation areas.

6. Local Assistance and Help Desks

If you experience any difficulties with immigration, customs, or baggage, help desks are located throughout the arrivals hall. Airport staff are available to assist you in resolving any issues.


Final Tips for a Smooth Arrival:

  1. Double-check your visa and ensure all travel documents are in order before departure.
  2. Prepare for biometric data collection, such as fingerprints and facial recognition scans.
  3. Keep your luggage tags handy to help identify your belongings at baggage claim.

By following these guidelines, your arrival at King Fahd International Airport should be smooth and hassle-free.

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